Tag Archives: Performance Point
Error: Cannot connect to PerformancePoint Services (FIXED)
I saw this today and was completely confused because I had literally just finished creating the Service Application in PowerShell and knew it was successful. The root cause was a missing Service Connection. Creating the SA was only the first step, I also need to associate it to the default proxy group. Fiddler was handy here to quickly isolate the error. I actually wrote PowerShell code that that but seem to have lost it during a VM snapshot restore, urg.
Cannot connect to PerformancePoint Services. Contact the administrator for more details.
Other possible causes:
- Central Admin > Missing a Performance Point Service Application? Make sure you have one.
- Site Collection Feature > PerformancePoint Services needs to be active. I use the Business Intelligence Center template to make this easier.
- TCP/HTTP. Don’t forget basic connectivity. If you are using multiple servers make sure you can reach the remote host, use Fiddler to watch the connection attempt
Error: Cannot connect o PerformancePoint Services (FIXED)
I saw this today and was completely confused because I had literally just finished creating the Service Application in PowerShell and knew it was successful. The root cause was a missing Service Connection. Creating the SA was only the first step, I also need to associate it to the default proxy group. Fiddler was handy here to quickly isolate the error. I actually wrote PowerShell code that that but seem to have lost it during a VM snapshot restore, urg.
Cannot connect to PerformancePoint Services. Contact the administrator for more details.
Other possible causes:
- Central Admin > Missing a Performance Point Service Application? Make sure you have one.
- Site Collection Feature > PerformancePoint Services needs to be active. I use the Business Intelligence Center template to make this easier.
- TCP/HTTP. Don’t forget basic connectivity. If you are using multiple servers make sure you can reach the remote host, use Fiddler to watch the connection attempt
PerformancePoint Services – Error 5 – Unattended Service Account required
Today I came across the below error and how to fix it.
- Open “Central Admin Manage Service Applications Performance Point”
- Open “PerformancePoint Service Application Settings”
- Below “Secure Store and Unattended Service Account” specify a user name and password for PPS to use for opening data sources.
- Click OK. Close the Dashboard Designer application and come back in clean. It should work just fine now.

Log Name: Application
Source: Microsoft-SharePoint Products-PerformancePoint Service
Event ID: 5
Task Category: PerformancePoint Services
Level: Error
Description:
PerformancePoint Services has not been configured with a valid Unattended Service Account. The setting is located in "Manage service applications" in SharePoint Central Administration under the PerformancePoint Services management page.
PPS – SharePoint URL is a valid site but …
I received this error today when launching Performance Point Server (PPS) Designer for the first time.
The SharePoint URL is a valid site but PerformancePoint Services features have not been configured. Please contact your site collection administrator for assistance.
Turns out there is a feature “PerformancePoint Services Site Collection Features” you must first activate. After that everything works great and connected! 
