Demo showing the detailed process where attempting to open MS Support Ticket from traditional portal https://admin.microsoft.com/ redirects into https://admin.powerplatform.microsoft.com/support with detailed full form experience.
New ticket form inputs include:
- PowerPlatform product (Flow, Canvas, Model, CDS, Virtual Agent, etc.)
- MS Flow exact Connector
- MS Flow exact action Step
- MS Flow exact Run History URL for error and logic
Overall positive sign showing Microsoft investment into PowerPlatform support. Requires more effort to open MS Support Ticket with many form inputs, yet gives better chance at resolution and routing to correct engineer.